Students are educated in the areas of sales, management, administration and lender functions. The school teaches the students how to develop a base statement and establish a positive relationship between the customer and the dealership. Additionally, the students learn how to present the products associated with financing in a manner that accentuates the positive aspects of automotive ownership. The guided discovery method of presentation allows the F&I student to minimize objections and deal with any concerns in a manner that is low key and professional. The curriculum also includes in-depth discussions regarding the laws related to cash reporting, disclosure, and sound business practices.
Managing for Profits
This advanced three day class is designed for department directors, senior producers, and sales management personnel. The class concentrates on the aspects of F&I departments from a management standpoint. Concentration is centered around the development of a working relationship between Sales and F&I. Contributing discussions that take place in the "Managing For Profits" workshop focus on structuring a sale, salesman/lender relationships, management of the sales force and establishing goals.
Our sales approach focuses on developing a relationship with the customer that centers around fulfilling their needs and desires balanced with the ability to buy. The training instructs the sales staff how to ask the appropriate questions in a non-threatening manner allowing the customer to communicate at a comfortable level. The Sales Staff is educated and trained in the art of presenting the vehicles using a pre-established routine.
Sales Managment Training
The workshops concentrate on several aspects of the sales manager's responsibilities and emphasize the utilization of the sales management process.