Students are educated in the areas of sales, management, administration and lender functions. The school teaches the students how to develop a base statement and establish a positive relationship between the customer and the dealership. Additionally, the students learn how to present the products associated with financing in a manner that accentuates the positive aspects of automotive ownership.
The guided discovery method of presentation allows the F&I student to minimize objections and deal with any concerns in a manner that is low key and professional. The curriculum also includes in-depth discussions regarding the laws related to cash reporting, disclosure, and sound business practices.